BOTWIZARD Documentation

Tickets (internal)

Get information about open bot tickets

bot.support.ticket.tickets_info

Reset the counter of unread messages

bot.support.ticket.reset_unread

Submit a reply

bot.support.ticket.reply.text bot.support.ticket.reply.image bot.support.ticket.reply.audio bot.support.ticket.reply.video bot.support.ticket.reply.file

Assign an operator to a ticket

bot.support.ticket.assign_op

Exit ticket

bot.support.ticket.op_leave

Close ticket

bot.support.ticket.close