Get information about open bot tickets
bot.support.ticket.tickets_info
Reset the counter of unread messages
bot.support.ticket.reset_unread
Submit a reply
bot.support.ticket.reply.text bot.support.ticket.reply.image bot.support.ticket.reply.audio bot.support.ticket.reply.video bot.support.ticket.reply.file
Assign an operator to a ticket
bot.support.ticket.assign_op
Exit ticket
bot.support.ticket.op_leave
Close ticket
bot.support.ticket.close